This Privacy Policy explains how Topios Byte Technology Private Limited (“Company”, “we”, “our”, “us”), as the technology service provider and operator of the Molly Loan mobile application (“Platform”), collects, uses, stores, and safeguards the personal information of individuals (“you”, “your”, “user”) who access or use our services.
The Platform acts solely as a digital interface that connects Users with SHREE LEASING AND FINANCE LTD (“Lender”), a registered Non-Banking Financial Company (NBFC) regulated by the Reserve Bank of India, which is responsible for evaluating loan applications, making lending decisions, disbursing funds, and managing loans. The Company does not itself provide loans; it only facilitates the loan application and servicing process on behalf of the Lender.
By using the Platform, you acknowledge and consent to the collection and processing of your personal information as described in this Privacy Policy, for the purposes of enabling both the Company and the Lender to deliver the services offered through the Platform.
We collect, store, and process your information only for clear, specific, and lawful purposes that are directly related to providing our services. These purposes include, but are not limited to, the following:
1.1 Verification of Identity and KYC Compliance
To establish and confirm your identity in compliance with applicable “Know Your Customer” (KYC) norms as mandated by the Reserve Bank of India (RBI) and other regulatory bodies.
To validate identity proof documents, including Aadhaar, PAN, and other legally recognized identification.
To prevent fraud, money laundering, impersonation, and other unlawful or prohibited activities.
1.2 Creditworthiness Assessment and Loan Processing
To enable the Lender, SHREE LEASING AND FINANCE LTD, to assess your creditworthiness and evaluate your loan application.
To share necessary data with authorized credit bureaus, financial partners, and verification agencies for assessment.
To determine eligibility, sanction loans, calculate repayment schedules, and manage loan-related records.
1.3 Delivery of Services and Customer Support
To create and maintain your user account on the Platform.
To allow you to submit, track, and manage loan applications digitally.
To provide you with notifications, alerts, and updates related to applications, approvals, repayments, due dates, account status, and other service-related communications.
To assist you with queries, troubleshooting, and dispute resolution.
1.4 Legal and Regulatory Compliance
To meet statutory obligations imposed by the RBI and other competent authorities.
To maintain necessary records for audits, inspections, or regulatory reporting.
To detect, investigate, and prevent violations of applicable laws, breaches of these Terms, or misuse of the Platform.
1.5 Service Improvements and Security
To enhance the user experience by analyzing service performance, improving workflows, and customizing features.
To ensure the security and integrity of the Platform by monitoring usage patterns and preventing unauthorized or malicious access.
To conduct internal research, statistical analysis, and trend studies that help us innovate and provide better services.
1.6 No Unrelated Use Without Consent
Your personal data will not be used for purposes unrelated to the Services.
We do not use, sell, rent, or share your personal information for marketing or advertising purposes without obtaining your explicit consent.
In order to provide the services offered through the Molly Loan Platform, we collect and process a variety of information. This information falls into two broad categories:
a.Information You Provide to Us
When you register, apply for a loan, or otherwise interact with the Platform, you voluntarily provide certain personal and financial details, which may include:
Personal Identification Details
Full name (as per official ID)
Date of birth, gender, and nationality
Residential and correspondence address
Contact details such as mobile number and email address
KYC Documentation
Government-issued identification proofs (e.g., Aadhaar, PAN)
Photographs or scanned copies of identity/address documents
Any other document required by the Lender or by law to complete verification
Financial and Employment Information
Bank account details (account number, IFSC code)
Income details, salary slips, or proof of employment
Details of your occupation, employer, and tenure of employment
Other Voluntary Information
Data or content submitted while contacting customer support (queries, complaints, or feedback)
Any additional details you choose to provide when responding to surveys, using optional features, or communicating with us for service improvements
Please note: You are responsible for ensuring that the information you provide is accurate, complete, and up-to-date.
b.Information Collected Automatically
When you use the Platform, we automatically collect certain technical and usage information to ensure secure, efficient, and personalized service delivery. This includes:
Device and System Information
Type and model of the device (e.g., Android or iOS device model)
Operating system and version
Device identifiers such as IMEI, advertising ID, or other unique identifiers
Network and Connection Data
IP address and approximate geolocation derived from it
Network provider, browser type, and language settings
Usage Data
Date, time, and duration of your interactions with the Platform
Features accessed, buttons clicked, pages viewed, and transaction logs
Error reports, crash logs, and diagnostic data for troubleshooting
Cookies and Analytics
Cookies, local storage, and similar technologies that help us recognize you, maintain sessions, and store your preferences
Analytical data that helps us understand how users interact with the Platform and allows us to improve performance and usability
These automatically collected data points are generally non-personal but may be combined with the information you provide to enhance our ability to deliver services, maintain security, and fulfill legal requirements.
We may share your data only under the following circumstances:
With the Lender – to evaluate loan eligibility, approve or reject applications, and maintain loan accounts.
With third-party service providers – for functions like payment processing, credit bureau checks, data storage, analytics, and verification.
For compliance purposes – when disclosure is required by applicable laws, courts, or regulators.
We do not sell, rent, or trade your personal information for marketing purposes.
Data is stored on secure servers located in India or other jurisdictions as permitted by law.
Retention periods comply with legal and regulatory requirements. Data no longer required for these purposes will be securely deleted or anonymized.
We implement a range of organizational, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
Despite these measures, no electronic system is completely secure, and we cannot guarantee absolute security of your data.
Access and review your personal data we hold;
Request corrections of inaccurate or incomplete information;
Withdraw your consent to processing, where applicable (please note this may affect your ability to use the Services);
Raise concerns or complaints through the grievance mechanism outlined below.
The Platform may contain links to websites, apps, or services operated by third parties. We are not responsible for the privacy practices or content of these external entities.
The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
If you have any complaints, concerns, or questions regarding the services provided on the Molly Loan Platform, your personal information, or these Terms, you may contact the designated Grievance Officer.
Email: info@topiosbyte.com
Address: 294/1, Ground Floor, 60 Feet Road, Chhaterpur, South Delhi, Delhi, India, 110074
Working Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Indian Standard Time)
The Grievance Officer will acknowledge your complaint within a reasonable period and endeavor to resolve it in accordance with applicable laws and internal policies.
We reserve the right to update or modify this Privacy Policy at any time. Updates will be published on the Platform, and the “Effective Date” will be revised accordingly.
Continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
By using the Molly Loan Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.